Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how Trailerly collects, uses, and protects information in connection with the Service. By using the Service, you agree to the practices described here.

1. Information we collect

We collect information you provide — such as your name, company details, email, phone, USDOT number, and insurance certificate — and information needed to process rentals and payments. We also collect limited technical data (for example, log and device information) to operate and secure the Service.

2. How we use information

We use information to provide and improve the Service, verify eligibility and insurance, process bookings and payments, send account and renewal notifications (such as COI expiry reminders), and comply with legal obligations.

3. Service providers and sharing

We share information with trusted providers who help us operate the Service, including payment and bank-verification providers (for example, Plaid), document/e-signature providers, email delivery, and cloud hosting. We do not sell your personal information. We may disclose information when required by law.

4. Data security

We use administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.

5. Data retention

We retain information for as long as your account is active and as needed to provide the Service, resolve disputes, and meet legal, tax, and accounting requirements.

6. Your choices and rights

You may access or update your account information, and request corrections or deletion subject to legal and contractual limits. Depending on your location, you may have additional rights. [Confirm state/region-specific privacy rights with counsel.]

7. Cookies

We use cookies and similar technologies for authentication, security, and to remember your preferences. You can control cookies through your browser settings.

8. Children

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email, and the “Last updated” date above will change.

10. Contact

Questions about privacy? Email hello@trailerly.com or call (315) 239-6349.